Sp5der Privacy Policy

Last Updated: 6 July 2025

At Sp5der, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (sp5derhoodies.com.co) or make a purchase from us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use our services.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name
  • Shipping/billing address
  • Email address
  • Phone number
  • Payment information (processed securely via PCI-compliant gateways)
  • IP address & device information

Automatically Collected Data

We use cookies and tracking technologies to gather:

  • Browser type & operating system
  • Pages visited & time spent on site
  • Referring website (if applicable)
  • Shopping behavior (for analytics)

2. How We Use Your Information

We process your data for:
✔ Order Processing: Fulfillment, shipping, and customer support
✔ Communication: Order confirmations, shipping updates, and promotions (with consent)
✔ Improvements: Website optimization, fraud prevention, and analytics
✔ Legal Compliance: Tax obligations and fraud detection

3. Data Sharing & Third Parties

We do not sell your personal information. Limited sharing occurs with:

  • Payment Processors (Stripe, PayPal) – For transaction completion
  • Shipping Carriers (USPS, UPS, FedEx) – For order delivery
  • Legal Authorities – Only if required by law (e.g., court orders)

4. Your Rights (CCPA & GDPR Compliance)

Depending on your location, you may:

  • Access: Request a copy of your stored data
  • Correct: Update inaccurate information
  • Delete: Ask for data removal (exceptions may apply)
  • Opt-Out: Unsubscribe from marketing emails

To exercise these rights, email: Contact@sp5derhoodies.com.co

5. Cookies & Tracking Technologies

We use:

  • Essential Cookies (for site functionality)
  • Analytics Cookies (Google Analytics)
  • Marketing Cookies (Facebook Pixel, if applicable)

You can disable cookies via browser settings, but some features may not work.

6. Data Retention & Security

  • Retention Period: We keep data only as long as necessary (e.g., for tax compliance or order history).
  • Security Measures: SSL encryption, secure payment gateways, and restricted employee access.

7. Children’s Privacy

Our website is not intended for users under 13. We do not knowingly collect data from minors.

8. Policy Updates

We may update this policy periodically. Changes will be posted here with a revised “Last Updated” date.

9. Contact Us

For privacy-related questions or requests:
📧 Email: Contact@sp5derhoodies.com.co
📱 WhatsApp: +1 332 252 9275
🏢 Mailing Address:
Sp5der
13547 George Ct
Chino, CA 91710
USA